Utility Bills Invoices Data Processing Solutions
About Hi-Tech Outsourcing Services
They specialize in delivering backend solutions to Medical practitioners & Health care professionals in a qualitative & time bound
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conveniently. All their projects get audited by Quality Assurance team & then provided to clients with real time status reports. Their
consistent efforts at building long-term relationships with clients, backed by commitment to deliver on-time and qualitative services,
have been pivotal to the consistent growth above market standards.
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across USA, Europe, Australia and Middle-East. Enhancing your business operations, making them smarter, faster and cheaper has
been our ongoing pursuit, backed with two decades of experience. It has helped us evolve into a leading customer centric outsourcing
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Author: Ritesh Sanghani
Setting up a data entry process of scanned invoices
for energy bills of electricity, gas and water, to give
that enhanced customer service experience.
Ongoing data entry process of 1,000 plus invoices
daily; from scanned images to a web based client
application through remote login facility.
This project of data entry was of transferring data
from scanned images into client application. While
data entry is so needed & seems easy, it can also be
the cause to lot of issues for a business when
human element plays a vital role to it. The real
challenges a data entry professional faces,
?Multiple-level data structures
?Back up and audit trails
?Documentation and archiving
Paradigm shift is the key to profitability for retail energy
business; & is managed by securing sufficient wholesale
supply at competitive pricing to ensure reasonable profit.
These enterprises need to have a clear demarcation of things,
which are must haves & must dos, while serving their
customers. One of the leading utility service provider
delivering, future values, enhancing megawatts, computing
cubic feet, to multi-location organizations across USA –
realized that these were basic essentials, whereas the need of
the hour was of understanding consumer usage, designing
flexibility and looking for sustainable options, which they were
not well equipped with.
Hi-Tech, was approached to couple intelligent systems with
information technology, an approach towards sustainability
through customer satisfaction. The project was to process
1,000 plus, energy bills/invoices for electricity, gas and water,
online, in client’s LICA system accessible through a remote
desktop connectio n, daily. Hi-Tech’s Utilities Portfo lio
Management solution is designed to enhance the accuracy
and offerings of your existing processes. This expedites
systematic and concurrent assessment of volume and price,
giving new dimensions to client’s decision making process
and customer service.
Technology / Software Used
Comprehending client requirements, data entry experts
concluded on using PDF reader & double key-in method on
client application through remote login facility.
?Client selected, from a team of experienced and focused,
data entry specialists, proficient in handling more than
1000 documents a month.
?Convenient process flow of accessing documents through
FTP servers – with appropriate nomenclature and use of
PDF reader & client application to treat the task logically.
?All documents audited by Quality Assurance team before
processing the files & then provided to clients with real time
status reports about number of files in process and the
?· Double Key-in method offered the best cost-benefit of
accuracy compared to prices.
?Client received reliable data that translated directly into
?The importance & accuracy of information multiplied as
the size and volume of the project increased.
Accelerated innovation & efficient operations for business transformation,
solutions by Hi-Tech to build tomorrow’s Utility Enterprise
Case Study Highlights
: Utility Portfolio Management Solution Provider
: Wayzata, MN, USA
: Energy Management Systems & Products
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